en Troubleshooting
Troubleshooting
▶ Repairs to the appliance should only be
carried out by trained specialist staff.
▶ Only use genuine spare parts when re-
pairing the appliance.
▶ If the power cord of this appliance is
damaged, it must be replaced by the
manufacturer, the manufacturer's Cus-
tomer Service or a similarly qualified per-
son in order to prevent any risk.
The appliance is not working.
LEDs do not light up.
The appliance has no power supply.
Check to see whether the appliance is
▶
connected to the mains.
Brewing process starts, drink is not
dispensed.
Water tank was removed during brewing
and inserted again or appliance has not
been used for a long time.
Start cleaning with the Service T DISC.
▶
Float is stuck in the water tank.
Descale the appliance.
1.
→ "Descale the appliance", Page 21
Reach into the water tank and move the
2.
float up and down.
Brewing process does not start.
Water tank has not been sufficiently filled.
Fill the water tank with fresh, cold water
1.
up to the mark
Insert the water tank.
2.
Brewing process does not start, status
display lights up red.
T DISC has not been correctly inserted.
Check whether the T DISC is inserted.
▶
The T DISC bar code is not recognised.
Clean the T DISC reading window with a
▶
soft, damp cloth.
Smooth out the film of the T DISC.
▶
Remove the used T DISC.
▶
22
.
Contact the TASSIMO careline if the
▶
problem persists.
The appliance not connected to the power
supply when the T DISC was inserted.
Connect the appliance to the power
▶
supply before inserting the T DISC.
Brewing unit cannot be closed.
T DISC piercing unit or T DISC holder is not
correctly inserted.
Press the T DISC piercing unit into the
1.
holder until it clicks audibly into place.
Check the position of the T DISC holder.
2.
T DISC has not been correctly inserted.
Insert the T DISC with the printed side
1.
facing downwards.
Check whether the tab of the T DISC is
2.
in the recess.
Brewing unit cannot be opened.
Brewing unit is locked.
Only open the brewing unit when the
▶
status display remains lit continuously.
If the brewing unit remains locked, con-
▶
tact the TASSIMO careline.
Water is dripping from the brewing unit.
T DISC is damaged or not correctly
inserted.
Use a new T DISC.
▶
T DISC piercing unit is not correctly
inserted.
Press the T DISC piercing unit into the
▶
holder until it clicks audibly into place.
There is water under the cup stand.
Condensation has formed due to technical
reasons or valves are clogged with
limescale.
Descale the appliance.
▶
→ "Descale the appliance", Page 21
No LED is lit.
Appliance is in idle mode.
Press
or open or close the brewing
▶
system.