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1. Should your device fail to function properly, please verify first whether an operating error or another cause is
present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
- Sales receipt (sales slip).
- A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which
do not belong to the original condition of the device. If any attached parts of this kind should be missing upon the
return of the device, we shall not be liable for them.
13. How to order spare parts
The fastest, most simple and cheapest way of ordering spare parts is through the internet. On our
www.tip-pumpen.de website you will find a convenient spare part shop where you can order spare parts with just
a couple of clicks. In addition, this is also the place where we publish comprehensive information and valuable
tips on our products and accessories, introduce new devices and present current trends and innovations in the
range of pump technology.
14. Service
In the case of warranty claims or malfunction, please contact your point of sale.
For EC countries only
Do not throw electric appliances in your dustbin!
According to EU guideline 2012/19/EU concerning old electric and electronic appliances and its
implementation in national law, such appliances must be collected separately and fed into an
environment-friendly recycling system. Please consult your local waste management system for
advice on recycling.
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