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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a
problem, please contact Radio Flyer Customer Service, toll-free at 1-800-621-7613 or visit radioflyer.com for additional helpful hints.
PROBLEM
Vehicle Does Not Run Or
Undercharged battery
Suddenly Stops
Charger is not working
Tripped Thermal Fuse/Switch
Loose Wire/Connector
Old Battery
Defective Motor
Short Run Time
Undercharged battery
(Less than 30 Minutes)
Overcharged Battery
Old Battery
Vehicle is Running Slow
Vehicle is Overloaded
Driving Conditions Are Too Severe
Undercharged battery
Old Battery
Vehicle Won't Run When the
Loose Wire/Connector
Pedal is Depressed
Defective Motor
Loud Noise Produced When
Broken Gearbox
Driving
Defective Wheel
TROUBLESHOOTING:
POSSIBLE CAUSE
Charge the battery. Battery should be charged before first use. After every use,
recharge the battery until the LED light turns from RED to GREEN. Never charge the
battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure
that they are connected properly. See assembly steps 10, 19 and 24.
Make sure wall outlet power is "ON."
Ensure that the LED light on the charger is RED while charging. Contact Radio Flyer
Customer Service if LED light is not on.
Thermal switch may have tripped because the vehicle was overloaded or the driving
conditions were too severe. Once the switch/fuse has tripped, release the pedal and
wait 15 seconds before operating the vehicle again. To avoid tripping the fuse, do not
overload the vehicle by exceeding the 130.0 lb (58.97 kg) maximum weight capacity.
Do not pull anything behind the vehicle or drive up hills as it will trip the fuse. Do not
run into fixed objects, which can cause the wheels to stop spinning and ultimately trip
the fuse.
Check all wires and connectors. Make sure that they are connected properly. See
assembly steps 10, 19 and 24.
Improper care and charging longer than 18 hours may lead to a shorter battery life.
Please contact Radio Flyer customer service for replacement parts.
Contact Radio Flyer Customer Service for additional support.
Charge the battery. Battery should be charged before first use. After every use,
recharge the battery until the LED light turns from RED to GREEN. Never charge the
battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure
that they are connected properly. See assembly steps 10, 19 and 24.
Make sure wall outlet power is "ON."
The battery should not be charged for more than 18 hours. Charging for periods greater
than 18 hours can cause damage to the battery life.
Improper care and charging longer than 18 hours may lead to a shorter battery life.
Please contact Radio Flyer customer service for replacement parts.
Maximum weight capacity = 130.0 lb (58.97 kg). Overloading the vehicle will cause
lower speeds.
Driving on hard level ground is preferred. Driving on an incline will decrease the speed
of the vehicle.
Charge the battery. Battery should be charged before first use. After every use,
recharge the battery until the LED light turns from RED to GREEN. Never charge the
battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure
that they are connected properly. See assembly steps 10 ,19 and 24.
Make sure wall outlet power is "ON."
Improper care and charging longer than 18 hours may lead to a shorter battery life.
Please contact Radio Flyer customer service for replacement parts.
Check all wires and connectors. Make sure that they are connected properly. See
assembly steps 10, 19 and 24.
Contact Radio Flyer Customer Service for additional support.
Contact Radio Flyer Customer Service for additional support.
Contact Radio Flyer Customer Service for additional support.
17
SOLUTION
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