Before Calling For Service - Bosch NGM Serie Manual De Uso Y Cuidado

Cooktop
Part / Material
Grates and Grate Bridge
Porcelain Enamel on Cast Iron
Igniters
Ceramic
Suggested Cleaners Important Reminders
Nonabrasive cleaners: Hot water
and detergent, Fantastic®,
Formula 409®. Rinse and dry
immediately.
Mild abrasive cleaners: Bon Ami@
and Soft Scrub®.
Abrasive cleaners for stubborn
stains: soap-filled steel wool pad.
Carefully wipe with a cotton swab
dampened with water, ammonia
or Formula 409®.
Gently scrape soil off with a
toothpick.
The grates are heavy; use care
when lifting. Place on a protected
surface for cleaning.
• Blisters/crazing/chips are
common due to the extreme
temperatures on grate fingers and
rapid temperature changes.
• Acidic and sugar-laden spills
deteriorate the enamel. Remove
soil immediately.
• Abrasive cleaners, used too
vigorously or too often can
eventually mar the enamel.
Do not clean in a self-clean oven.
Avoid excess water on the igniter.
A damp igniter will prevent burner
from lighting.
Remove any lint that may remain
after cleaning.
Maintenance
The appliance requires only regular cleaning for proper
operation. No other maintenance is required. See
"Cleaning and Maintenance" on page 12 for detailed
instructions.
Service
Before Calling for Service
Troubleshooting Chart
Burner(s) do not light / Ignitors do not
spark
Burner flame goes out unexpectedly
Ignitors spark even though knobs are in
the off position
• Make sure that the gas shut off valve is in the ON position and the gas
supply to the house is not shut off.
• Make sure the burner caps are properly positioned and the burner
ports are not clogged. Clear ports with a wire or straightened paper clip
if clogged.
• Make sure the igniters are clean and dry.
• Check the power supply. It should be properly grounded with the
correct polarity. Make sure the unit is plugged in and the circuit breaker
is not tripped.
Make sure that there is no draft in the room.
When the electrical power connection has been activated at the first
power up or reconnected after an outage, the igniters may spark once
or twice even though all burner knobs are in the off position.
English 14