Tognana D2DTU03IRZU Manual De Usuario página 20

TROUBLESHOOTING
Problem
The food blender does not turn on.
The food blender stops during use.
The food builds up on the lid or on the
walls of the recipient.
The food is not evenly blended.
The food ends up too finely blended or
watery.
The problem persists
INFORMATION ON DISPOSAL
ITEM
Pursuant to Art. 26 of Legislative Decree No. 49 of 14 March 2014 "Implementation of Directive
2012/19/EU on waste electrical and electronic equipment (WEEE)", the crossed-out bin symbol
indicates that this appliance is not to be considered municipal waste. Disposing of it must
therefore be carried out by separate waste collection. Failure to dispose of the appliance as
separate waste may constitute a potential hazard to the environment and human health. Said
product can be returned to the distributor upon purchase of a new appliance.
Improper disposal of the appliance constitutes fraudulent conduct and is subject to sanctions by the
Police Authority. For further information, contact the local administration responsible for environmental
management.
PACKAGING
For information on how to correctly dispose of the packaging used to protect this product and its parts
and/or accessories, follow the instructions in the packaging.
WARRANTY TERMS
Tognana Porcellane S.p.A. thanks you for your choice and guarantees that its appliances are a product of the
latest technologies and research.
The appliance is covered by the standard TWO-YEAR warranty from the date of purchase by the first user. This
warranty is without prejudice to the validity of the legislation in force concerning consumer goods (L.D. no. 206 of
6th September 2005, art. 130).
In order to make a claim under the Warranty, the consumer must submit the receipt or invoice certifying the
purchase of the product.
If the consumer wishes to submit a claim under the Warranty, they must contact their retailer or Tognana
Porcellane S.p.A. directly at the following email address: support@tognana.com, or phone number +39 0422 –
6721.
The components or parts found to have ascertained manufacturing defects shall be repaired or replaced free of
charge by our authorised service network, during the aforementioned warranty period.
The repair costs, including the cost of the spare parts, the shipping costs for the delivery of a defect-free product
Check that the plug of the appliance is properly inserted
in the socket.
In case of an overload or jam, the food blender
automatically turns off to avoid damage to the motor.
Split the preparation into smaller quantities.
For certain recipes, adding liquids into the bowl can
reduce motor strain.
There may be too much food in the recipient. Turn the
appliance off, wait for the blades to stop turning, remove
the lid and clean
the recipient and lid with a spatula. Remove any
excess food.
The amount of food to be blended is too much, or the
pieces are too large. Cut the food into smaller pieces
or reduce the amount.
The food has been processed for too long. It
is recommended to operate the appliance for less time
or use the short pulse action.
Contact your retailer or customer support.
Solution
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