Causes Of Errors And Error Rectification - Hama 00095216 Instrucciones De Uso

Causes of errors and error rectification
GB
48
The following table can be used to localise and rectify minor errors
with the device:
Error
Display is blank
No image
appears
No Sound
Video/music
does not play
Music does not
play
Videos do not
play, or playback
is not smooth
NOTE
► Contact our customer service department if the problem
remains after taking the steps detailed above.
Possible cause
Device is switched
off
Power supply
adapter not
connected correctly
No mains power
Device is faulty
No storage medium
is inserted
The storage medium
does not contain
data
The device is set to
"Mute"
No storage medium
is inserted
The storage medium
does not contain any
files
Incorrect format
Incorrect format
Solution
Switch on the
device.
Ensure that the
power supply
adapter is plugged
in and connected
to the device.
Check your fuse
box.
Inform our
customer service
department.
Insert a storage
medium.
Check your
storage medium.
Increase the volu-
me of the device
Insert a storage
medium.
Check your sto-
rage medium
Convert the music
file to mp3 format
Convert the video
to a different for-
mat