Troubleshooting
To Reset this Player
•
If the player displays the following symptoms, press and hold in STANDBY/ON on the player's front panel to reset the
player.
– Operation buttons do not work
– Noise is output
– Power does not turn off
When "RESET" appears on the front panel display, the player is reset and the power turns off. Turn the player's power back
on.
•
When the power is turned on, it may take several minutes for system checking to be completed.
•
Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must
be set again.
•
When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the
problem, contact the nearest service center approved by Pioneer.
Messages Relating to BD disc and DVD disc
The following messages appear on the TV screen in case the disc you tried to playback is not appropriate or the
operation is not correct.
Error message
Cannot play.
Incompatible disc.
Cannot operate.
This USB memory is not formatted
properly. Please format the memory in
USB memory management.
The Connected USB Memory cannot
be used. It should be compliant with
USB 2.0.
Possible Error
•
The disc cannot be played back with
this Player.
•
A disc that cannot be played is loaded
in the player.
•
The disc is scratched or dirty.
•
The disc is loaded with the printed
side facing down (the disc tray opens
automatically).
•
Occurs if the loaded disc cannot be
played because it is a non-standard disc
or scratched, etc.
•
Occurs if an operation is incorrect.
•
Occurs if there is a formatting error.
•
Occurs if USB memory not compliant
with USB 2.0 High Speed (480 Mbit/s) is
used (i.e. USB 1.0/USB 1.1).
Suggested Solution
•
Check the disc, and load it correctly.
•
Remove the disc.
—
•
Format the USB memory again.
•
Connect USB 2.0 High Speed (480
Mbit/s) compliant USB memory.
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