First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code there with your mobile device, or visit www.maytag.com/product_help
for recommendations that may help you avoid a service call. In Canada, visit http://www.maytag.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Freezer Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
PROBLEM
Freezer Will Not Operate
Lights Do Not Work
Water in Defrost Drain Pan
Motor Seems to
Run Too Much
Temperature Is Too Warm
TROUBLESHOOTING
RECOMMENDED SOLUTIONS
Check that it is plugged into a grounded 3 prong outlet.
Check that the temperature control is turned on.
Check that the freezer is not running an Automatic Defrost cycle.
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Check that it is plugged into a grounded 3 prong outlet.
Check that the light bulb is tight in the socket and is not burned out.
It is normal for water to drip into the defrost drain pan when freezer is defrosting.
When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.
Check that the door closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back
down. If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the
correct temperature.
Get all items out at one time, keep food organized, and close door as soon as possible.
Check that the condenser coils are clean.
Check that the door gasket is sealed all the way around. If not, contact a qualified person or
technician.
Check that space around freezer meets air circulation requirements. See "Location Requirements."
NOTE: If none of the above, your new freezer will run longer than your old one due to its
high-efficiency motor.
Check that air vents are clear. See "Ensuring Proper Air Circulation" for air vent locations.
Get all items out at one time, keep food organized, and close door as soon as possible.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back
down.
Check that the temperature control is set correctly for surrounding conditions.
In Canada:
Maytag Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga ON L5N 0B7
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
10