Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
E008 Error appears
in the display window.
Other E Error appears in the
display window.
The oven display stays OFF
Cooling fan continues to run after
oven is turned off
Oven door is locked and will not
release, even after cooling
Oven is not heating
Oven is not cooking evenly
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 33. Touching the bulb
Oven light stays on
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
Oven
will
not
Self-Cleaning
properly
Clock and timer are not working
properly
Excessive moisture
Porcelain chips
Service Data Record
For authorized service or parts information see
"WARRANTY".
The location of the serial tag on the product can be seen
when the oven door is opened. It is located on the left side,
centered vertically just inside the oven cavity. See Page 4.
Now is a good time to write this information in the space
below provided. Keep your invoice for warranty validation.
Problem Solving Steps
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and call an authorized service center.
Remove power and turn it back on again after a few seconds. If condition persists, note the
code number and call an authorized service center.
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on. If
condition persists, call an authorized service center.
The fan turns off automatically when the electronic components have cooled sufficiently.
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on. The
oven should reset itself and will be operable.
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Refer to cook charts for recommended rack position. Always reduce recipe temperature by
25 °F (15 °C) when baking with Convention Bake mode.
with fingers may cause the bulb to burn out.
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
towel prior to attempting to remove the lens cover.
Allow the oven to cool before running Self-Cleaning. Always wipe out loose soils or heavy
spill-over before running Self-Cleaning. If oven is badly soiled, set oven for a four-hour Self-
Cleaning. See Preparing the Oven for Self-Cleaning, Page 30.
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 11.
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
23 - Solving Operational Problems
Service Data Record
Model Number _________________________________
Serial Number __________________________________
Date of Installation or Occupancy __________________
EN
35