CONSUMER INFORMATION
Distributor/Dealer Locator Information
United States, Puerto Rico, and U.S. Virgin Islands:
Visit our website: www.honda-engines.com
Canada:
Call (888) 9HONDA9
or visit our website: www.honda.ca
For European Area:
visit our website: http://www.honda-engines-eu.com
Customer Service Information
Servicing dealership personnel are trained professionals. They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership's management.
The Service Manager, General Manager, or Owner can help.
Almost all problems are solved in this way.
United States, Puerto Rico, and U.S. Virgin Islands:
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for
your area.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Office as shown.
All Other Areas:
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Office as shown.
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Honda's Office
When you write or call, please provide this information:
Equipment manufacturer's name and model number that the
engine is mounted on
Engine model, serial number, and type (see page
Name of dealer who sold the engine to you
Name, address, and contact person of the dealer who services
your engine
Date of purchase
Your name, address and telephone number
A detailed description of the problem
United States, Puerto Rico, and U.S. Virgin Islands:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 am - 7:00 pm EST
20
Canada:
Honda Canada, Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Telephone: (888) 9HONDA9
English:
French:
Facsimile:
For European Area:
Honda Europe NV.
European Engine Center
http://www.honda-engines-eu.com
All Other Areas:
Please contact the Honda distributor in your area for assistance.
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ENGLISH
Toll free
(888) 946-6329
(416) 299-3400
Local Toronto dialing area
(416) 287-4776
Local Toronto dialing area
(877) 939-0909
Toll free
(416) 287-4776
Local Toronto dialing area