Troubleshooting - König DVB-S2 REC11 Manual De Usuario

Troubleshooting

If you cannot solve the problem, contact your
dealer.
Problem
The display on the front panel does
not light up.
No sound or image, but the front
panel shows a red light.
No sound or image.
Bad image / Blocking error.
The image is not shown when the
device is swicthed on.
The remote control does not work.
Possible cause
The mains plug is not inserted into the wall socket.
The receiver is in standby mode.
The satellite dish is not pointing to the satellite.
There is no signal or only a weak signal.
The satellite dish is not pointing to the satellite.
The signal is too strong.
The satellite dish is too small.
The noise factor of the LNB is too high.
The LNB is faulty.
The system is connected with RF cables.
The system is connected with RF cables and the output
channel of the receiver interferes with an existing terrestrial
channel or a video signal.
The battery is low.
The remote control is not pointing to the device.
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English
Solution
Insert the mains plug into the wall socket.
Press the on/standby button.
Adjust the satellite dish.
Check the signal level in the "Antenna Setup" menu.
Check the cable connections.
Make sure that the LNB and other equipment are connected
between the LNB and the receiver.
Adjust the satellite dish.
Adjust the satellite dish.
Connect a signal attenuator to the LNB input.
Use a larger satellite dish.
Use an LNB with a lower noise factor.
Replace the LNB.
Check the UHF channel in the system and tune the UHF
channel correctly.
Change the output channel of the receiver to a more
suitable channel.
Connect the system with SCART cables.
Replace the battery.
Point the remote control to the device.
Make sure that nothing blocks the front panel.