Troubleshooting Chart - Symmons 2DIV-BODY Manual De Funcionamiento Y Mantenimiento

Maintenance (Cartridge Replacement)
1) Remove cap assembly (A) from
diverter valve by turning coun-
terclockwise. Remove cartridge
extender (C) and cartridge (D). For
diverter valves purchased before
November 2016, remove retaining
sleeve (F) from diverter valve.
D
A
C
Note: Spacer (B) will be seated
inside cap assembly (A).

Troubleshooting Chart

Problem
Diverter valve will not divert water.
Water is leaking from the face of the
diverter valve.
Cartridge wobbles inside diverter valve
preventing the cartridge from fully
seating.
Diverter trim will not install to diverter
valve.
Symmons Industries, Inc.
Copyright © 2016 Symmons Industries, Inc.
2) Inspect cartridge for debris.
Replace cartridge if necessary.
3) Orient new cartridge (D) with
arrow facing down. Align pegs on
cartridge (D) with indents inside
diverter valve (E).
E
Note: For diverter valves purchased
before November 2016, retaining
sleeve (F) must be inserted flush into
diverter valve (E) before installing
cartridge (D).
Foreign matter in water supply may
cause blockages in plumbing lines and
the diverter valve cartridge.
Cap assembly is not fully sealed to
Diverter valve requires retaining
sleeve (F) to ensure proper installation
Diverter valve body rough-in is too
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31 Brooks Drive
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D
E
Cause
diverter valve.
of cartridge.
deep.
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Braintree, MA 02184 Phone: (800) 796-6667
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symmons.com gethelp@symmons.com
4) Align spindle extender (C) with
broach on cartridge (D). Install
spindle extender (C) and cap
assembly (A) to cartridge (D).
Secure cap assembly (A) by
turning clockwise.
C
A
Notes:
1) Use caution not to dislodge
cartridge from valve body when
installing cap assembly (A).
2) Tighten cap assembly (A) to
75 ± 5 lbf-in of torque.
Solution
Remove cartridge from diverter valve.
Flush lines free of foreign matter.
Inspect cartridge for debris. Replace
cartridge if necessary.
Remove cap assembly. Inspect
threads for debris. Reinstall cap
assembly to diverter valve at 75 ± 5
lbf-in of torque.
Use retaining sleeve (F) in RTS-2DIV to
secure cartridge within diverter valve.
Use RTS-DIV-1EXT to extend diverter
stem 1 inch.
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Fax: (800) 961-9621
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ZV-3111 REV F 091216
D