Problem
What should I do if I have forgotten
my password?
I have not received an e-mail, even
though I have used the "Forgot pass-
word" function.
If I try to add a new camera to my user
account, no available cameras appear.
During the set-up process, no camera
appears in the last step. The set-up
process is interrupted.
If I try to view the transmission image,
I receive the message that I should up-
date my Firmware.
11. Disposal
For environmental reasons, do not dispose of the device in the household waste at the end
of its useful life.
Dispose of the unit at a suitable local collection or recycling point. Dispose of the
device in accordance with EC Directive – WEEE (Waste Electrical and Electronic
Equipment). If you have any questions, please contact the local authorities re-
sponsible for waste disposal.
12. Technical data
• Frequency 2.4 - 2.483 GHz
• Digital receiver
• Infrared technology
• Camera dimensions: 9.0 x 6.5 x 5.8 cm
• Camera weight: 95 g;
• Application temperature: 0 - 50°C
We hereby guarantee that this product complies with the European R&TTE Directive 1999/5/
EC. Please contact the specified service address to obtain further information, such as the
CE Declaration of Conformity.
Solution
In the app tap "Forgot password" and enter your e-mail
address. A new password will be sent to your e-mail
address.
1. The e-mail may be in the spam folder of your e-mail
account. Check the spam folder for the e-mail.
2. The e-mail may not have arrived yet. Check your
e-mail account again after a few minutes.
Press the "PAIR" button on the camera for 5 seconds
and try again.
Switch the camera off and back on again. Press the
"PAIR" button until there is a beep. Wait for a minute
until the indicator lamp flashes. The camera is now ready
for the set-up process. Start the set-up process for the
camera again.
Conduct a Firmware update. We update the app from
time to time to constantly improve the camera function.
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