Troubleshooting Guide; Options And Accessories - Hatco GLO-RAY Serie Manual De Instalación Y Operación

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned ON but there
is no heat.
Heat is inadequate.
Heat is excessive.
Control switches burn out.

OPTIONS AND ACCESSORIES

Sneeze Guards
Optional sneeze guards are available for aluminum models only.
They are available in sizes of 238 mm (9-3/8") and 356 mm
(14"). Sneeze guards can be installed on either one side or both
sides of the unit.
To install a sneeze guard:
1. Remove the protective paper from the sneeze guard.
2. assemble each tab screw through the top of the sneeze
guard and through the support bar. Loosely thread an acorn
nut onto each of the tab screws below the support bar.
3. Lift the sneeze guard assembly and carefully slide each of
the tab screws that are loosely attached to the sneeze
guard into the channel on the unit.
4. align each end of the sneeze guard with the ends of the
unit and then tighten the acorn nuts to secure the sneeze
guard in position. Do not over-tighten the acorn nuts.
Probable Cause
No power to unit.
Switch is defective.
Wiring is open.
Heating element defective.
Unit mounted too high above target area. Lower unit, putting effective heat closer to target.
Excessive air movement around strip
heater target area.
Incorrect power supply (low).
Unit mounted too close to target area.
Voltage supply too high.
Unit mounted improperly.
Remote control enclosure is mounted
too close to the heat zone.
Switches used are not Hatco supplied.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Check circuit breaker and reset as necessary.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Check power supply to unit, making sure it matches rating
on the unit. If power supply is incorrect, change to match
rating on unit.
Check to see that installation is within specifications for
type/model. Increase mounting height if too close.
Check power supply to unit, making sure it matches rating
on unit. If power supply is incorrect, change to match rating.
Move the unit the proper distance away from walls,
counters, and/or pass-through shelves. Refer to the
INSTaLLaTION section for guidelines.
Move remote control enclosure away from the heat zone.
Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used.
Contact authorized Service agent or Hatco to replace
switches with Genuine Hatco Replacement Parts.
Tab Screw
Acorn Nut
Support Bar
Figure 27. Installing Sneeze Guards
28
WARNING
Corrective Action
ON GLO -RAY PARTS & SERVICE -0607
Foodw armer ASSISTANCE 800-558
WWW.HATCO CORP.COM
N - HOT
CAU TIO
UKEE, WI U.S.A.
OFF O CORP. MILWA
HATCO
Sneeze Guard
Form No. GRCEM1-0611
ON
.
AUK EE, WI U.S.A
OFF O COR P. MILW
HATC O
Channel