Troubleshooting - Hurricane HEKE 18-35/1 Manual De Instrucciones

12. Troubleshooting

Danger!
Before troubleshooting, switch off the tool and disconnect the mains plug.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if
your tool fails to work properly. If the problem still persists after working through the list then please con-
tact your nearest service workshop.
Cause
Chainsaw does not
work at all
Chainsaw operates
intermittently
Saw chain dry
Chain brake does
not work
Chain/guide rail hot
Chainsaw judde-
ring, vibrating or not
sawing properly
Anl_HEKE_18_35_1_SPK7_Teil1.indb 28 Anl_HEKE_18_35_1_SPK7_Teil1.indb 28
GB
Fault
- Quick stop brake has been trigge-
red
- No power supply
- Defective mains outlet
- Power extension cable damaged
- Defective fuse
- Power cable damaged
- Loose connection (external)
- Loose connection (internal)
- ON/OFF switch defective
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Problem with the switch mecha-
nism in the front hand guard
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Blunt chain
- Chain tension too loose
- Blunt chain
- Worn chain
- Saw teeth pointing in the wrong
direction
- 28 -
Remedy
- Pull the hand protection back to the
normal position.
- Check the power supply.
- Try an alternative source of electri-
cal power, replace if necessary.
- Check the cable and replace as
required.
- Replace the fuse.
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
- Consult a specialist workshop.
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet
- Re-sharpen or replace the chain.
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Reinstall the saw chain with the
teeth facing in the correct direction.
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