Reference
Problem
Radio does not work
The disc does not play
FM sound is distorted
FM sound is noisy
in surround mode
Sound is distorted
No sound from
TV or CD/DVD or VCR
or AUX
LIFESTYLE
®
remote
does not control
your TV, VCR,
cable/satellite box,
or other external
component
Your TV turns
on and off unexpectedly
TV screen goes dark
or image flips repeatedly
after making a change
to a Video feature in
System settings
Scrolling information on
Media center display is
unwanted
The system will not
respond, and BOSE
LIFESTYLE appears on
the media center display
You forgot
your password
56
What to do
•
Make sure antennas are connected properly.
•
Move AM antenna at least 20 inches (50 cm) from the media center.
•
Adjust antenna position to improve reception.
•
Make sure the AM antenna is in an upright position.
•
Move antennas farther from media center, TV, or other electronic equipment.
•
Select another station. You may be in an area of weak signal coverage for some stations.
•
After pressing the CD/DVD button, wait a few seconds before pressing Play.
•
Make sure the disc is properly inserted (label side up).
•
Eject the disc and try loading it again.
•
The CD may be dirty. See "Cleaning discs" on page 54.
•
Try another CD. The CD may be defective or not compatible. See "What discs you can
play" on page 5.
•
Adjust antenna position to reduce interference.
•
Weak FM stations may produce static in the surround speakers. Select the 2-speaker
mode in the Settings menu to minimize noise. See "Tuner setting options (FM or AM
radio)" on page 36.
•
Make sure speaker cables are not damaged and the connections are secure.
•
Reduce the output level from any external components connected to the media center.
•
Check the connections.
•
Make sure that component is turned on.
•
Refer to the component owner's manual.
•
Make sure correct codes are set. See "For TV control" on page 28.
•
Make sure that the front of the media center is not obstructed.
The IR emitter that sends commands to your external components is below the controls.
•
If you still cannot control your external components successfully, you may need to connect
the external IR emitter, included with your system, to the IR EMITTER jack on the rear
panel of the media center. See "Connecting the optional IR emitter cable" in your
LIFESTYLE
®
system Installation Guide .
•
Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if
you use one.
•
Verify that the TV on/off sensor is working properly by choosing
Video in the System menu.
•
Use the media center to check the Video Format and Progressive Scan settings, following
instructions in "Component video or progressive scan: activating your selection" on
page 16.
- Video Format should be set to NTSC (US standard) or PAL (European standard).
- Make sure the Progressive Scan setting is Off, unless you have used a component
video connection and progressive scan is a feature of the TV.
•
Press and hold the Info button on the remote until the scrolling information disappears.
•
Press and hold again to make it reappear.
•
Turn the system off and then on again.
•
Unplug the system and wait for 30 seconds.
•
If neither of these actions restores system operation, contact Bose customer service.
Refer to the address list provided in the carton.
•
Enter the numbers 2673 as temporary password to access the parental controls. Then
create a new password.
under
TV Power Status