Troubleshooting
Ice and Water
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No indicator lights
Freezer door is not closed.
Verify that freezer door is closed. Power is removed
are lit on dispenser
from the control when freezer door is opened.
control
Refrigerator is not plugged in.
Plug in refrigerator.
Fuse is blown, or circuit breaker needs to
Replace any blown fuses.
be reset.
Check circuit breakers for any tripped circuits.
Power outage has occurred.
Call local power company listing to report outage.
Refrigerator is in Sabbath Mode.
See Sabbath Mode, page 16.
Ice or water are
Freezer door is not closed.
Verify that freezer door is closed. Power is removed
not dispensed
from the control when freezer door is opened.
when pads are
Controls are in lock mode (select models).
See Dispenser Lock, page 16.
pressed
Water tank is filling.
At initial use, there is an approximate one- to two-
minute delay in dispensing while the internal water
tank is filling.
Ice maker has just been installed or a
Wait 2/4hours for ice production to begin or for ice
large amount of ice has been used.
maker to restock after emptied.
Water filter is clogged or needs to be
Change water filter, see page 1Z
changed.
Ice maker is not
Ice maker has just been installed or a
Wait 2/4hours for ice production to begin or for ice
producing enough
large amount of ice has been used.
maker to restock after emptied.
ice or ice is
Water pressure is too low.
Low water pressure can cause valve to leak.
malformed
Water pressure must be between 35 to 100 pounds
per square inch to function properly. A minimum
pressure of 35 pounds per square inch is
recommended for refrigerators with water filters.
Water filter is clogged or needs to be
Change water filter, see page 1Z
changed.
Ice maker is not
Ice maker arm is up.
Confirm ice maker arm is down. See Automatic Ice
producing ice
Maker, page 14.
Household water supply is not reaching
See Connecting the Water Supply, pages 5 and 6.
water valve.
Copper tubing has kinks.
Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Water pressure is too low.
Water pressure must be between 35 to 1O0 pounds
per square inch to function properly.
A minimum pressure of 35 pounds per square inch is
recommended for refrigerators with water filters.
Check freezer temperature.
See Temperature Controls, pages 8 and 9 to adjust
controls. Freezer must be between 0° to 2° F (-18° to
-17 ° C) to produce ice.
Ice bin is not installed properly.
See Ice Storage Bin, page 13.
Improper water valve was installed.
See Connecting the Water Supply, pages 5 and 6.
Self-piercing and _/,_" s addle valves cause low water
pressure and may clog the line over time. The
manufacturer is not responsible for property damage
due to improper installation or water connection.
Water filter
Water filter needs to be replaced.
If filter is not available, replace with bypass filter.
indicator light is
See Water Filter, page 17.
red
Filter indicator sensor needs to be reset.
See Filter Status Indicator Liiqht, page 16.
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