Troubleshooting - Luvion SUPREME CONNECT Manual De Instrucciones

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TROUBlESHOOTiNg

If you have any problems with the luvion supreme connect, there is often a quick and simple solution.
please try the following:
Problem
no video from the baby
unit
the video is dropping/
I have a constant low
reception/"Buiten Bereik"
message
audio problems
the video is or has become
choppy
the battery of the parent
unit runs out very fast
the screen is frozen and I
can't use the on/off button
to switch off the parent
unit.
the image is upside down
Solution
1. check the power supply of the baby unit. Make sure the power
adapter is plugged in and the green power led is switched on.
2. Make sure that the parent unit is switched on.
3. Make sure that the baby unit is in range of the parent unit.
4. Make sure that the parent unit is not in the audio only mode (press
the power button shortly to exit the audio only mode)
5. Make sure that the parent unit is not in the power save mode. go to
menu > power save and switch the power save mode off.
1. Move the baby unit closer to the parent unit.
2. try repositioning the baby and/or parent unit (away from walls) to
improve the reception.
3. place the antenna of the parent unit in the upright position.
4. (re-)pair the parent unit with the baby unit (see pairing chapter)
1. Make sure that the volume on the parent unit is not muted. press the
+ volume button on the parent unit to increase the volume.
2. Make sure that there is sound within range of the baby unit
microphone.
3. If the unit emits a loud, screeching noise, move the baby and parent
unit further apart.
the video may become choppy when a lower frame rate is experienced
(i.e. 10 frames per second instead of 20 frames per second).
1. try moving the baby unit closer to the parent unit.
2. remove obstructions between the baby and parent unit.
3. place the antenna of the parent unit in the upright position.
use the power save mode or replace the battery with an official one.
official batteries can be acquired at your local luvion dealer.
use the reset button located at the back of the parent unit to switch of
the parent unit. You can use the on/off button to switch it back on.
use the videoswitch on the bottom of the camera unit to flip the image.
(see overview baby unit).