HELPFUL HINTS - PROBLEMS/SOLUTIONS (Continued)
BEFORE REQUESTING SERVICE CHECK THE FOLLOWING CHART.
Problem:
Black box on screen.
Poor color or no color.
Blue Screen with Video1 or
Video 2 displayed.
No sound, poor sound.
No TV stereo sound.
No TV SAP sound.
No Cable channels
above number 13.
No UHF channels,
VHF OK.
Cannot select or scan
some channels.
No Captioning.
Menu System words seem
misspelled.
Remote Control will
not work.
Remote Control will
not operate VCR and
Cable Box.
Cabinet makes popping
sound.
Check these Conditions:
Caption Text Mode without display
information.
Check if program is in color.
Check antenna connections.
Color or Tint misadjusted.
May be station trouble.
Check Audio/Video connections.
Check external equipment.
May be station trouble.
May be MUTE function.
Check Audio/ Video connections.
Check if station is broadcasting a true
MTS stereo signal.
Check if station is broadcasting a SAP
signal.
Cable Channel Indicator C should
appear next to channel number.
Cable Channel Indicator C should not
appear next to channel number.
Channel may be removed from
memory.
Check antenna connections.
V-Guide is set to block programming.
(See pages 14 and 15.)
Check if station is broadcasting a
Closed-Caption signal.
Check Caption Channel.
Maybe a foreign language is
selected.
Check batteries.
Check if TV set is plugged in.
Press TV key.
Press VCR or CABLE key.
Check external equipment.
This is a normal condition during warm-up and cool
down of the plastic cabinet parts.
This symbol on the nameplate means the product is Listed by Underwriters'
Laboratories Inc. It is designed and manufactured to meet rigid U.L. safety
standards against risk of fire, casualty and electrical hazards.
Try these Solutions:
Press RESET key.
Switch OFF Captions (see page 12).
Try a different channel.
Adjust antenna.
Press RESET key.
Press VIDEO MODE key.
Switch on external equipment.
Try a different channel.
Adjust Volume.
Select Stereo from Audio on-screen
menu.
Select SAP from Audio on-screen
menu.
Select Cable from Antenna on-screen
menu; then start CH. (channel) Search
using Menu.
Select VHF/UHF from Antenna
on-screen menu; then start CH.
(channel) Search using menu.
Select CH. Scan Memory and manually
add channels or start channel search.
Press RESET key to clear setting.
Set V-Guide to OFF or press the
RESET key.
Select Caption1 or Caption2
(see page 12).
Reselect your menu language choice
using the on-screen menu.
Replace batteries.
Aim remote control at front of TV.
Re-enter brand code (see page 7).
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