Appendix C: Standard Warranty Terms and Conditions
Appendix C
Standard Warranty
Terms and
Conditions
Limited Product Warranty
Juniper Systems, Inc. ("JS") warrants that the Field PC/Field
PCs shall be free from defects in materials and workmanship,
under normal intended use, for a period of 12 months from the
date of shipment. The Field PC can be warranted up to 5 years
(including the standard warranty period) through the purchase of
an extended warranty. JS warrants that the following items shall
be free from defects in materials and workmanship, under normal
intended use, for a period of ninety (90) days from the date of
shipment:
•
battery packs,
•
media containing the Field PC programs,
•
desktop computer programs,
•
user documentation, and
•
accessories.
Extended warranties apply only to the Field PC, not battery packs,
media containing the Field PC programs, desktop computer
programs, user documentation, and accessories. Parts that are
excessively worn are not covered under the extended warranty
plan. These may include, but are not limited to, the keyboard
elastomer and switch matrix, hand straps, touchscreens, and
connector modules.
Warranty exclusions
This warranty shall not apply if:
(i) the product has been set up improperly or has been
improperly installed or calibrated,
(ii) the product is operated in a manner that is not in accordance
with the user documentation,
(iii) the product is used for a purpose other than for which it was
designed,
(iv) the product has been used in environmental conditions
outside of those specifi ed for the product,
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