1. Completely disconnect the pump from the mains power supply before opening the cover and cleaning the strainer. Clean
the strainer basket regularly. Do not bang on the basket to clean it. Check the seal on the cover of the strainer and
replace it if necessary.
2. The motor shaft is mounted on self-lubricating bearings which do not require any subsequent lubrication.
3. Keep the motor clean and dry and ensure the ventilation openings are not blocked.
4. The mechanical shutter occasionally starts to leak and must then be changed.
5. Apart from cleaning the pool, all repairs, servicing and maintenance must be carried out by a Hayward-approved agent
or a qualified person.
1. Empty the pump by removing all the drain plugs and store them in the strainer basket.
2. Disconnect the pump, remove the pipe connectors and store the entire unit in a dry, well-ventilated place or at least take
the following precaution: disconnect the pump, remove the 4 bolts attaching the pump housing to the motor bracket and
store the unit in a dry, well-ventilated place. Then cover the pump housing and strainer to protect them.
N.B.: Before recommissioning the pump, clean all the internal parts to remove dust, lime scale etc.
A) The motor does not start
1. Check the electrical connections, switches or relays, and the circuit breaker or fuses.
2. Ensure that the motor turns freely by hand.
3. Check that rotation speeds V1, V2 and V3 are not programmed at 0rpm. If they are, restore the factory settings (see
section 4.4).
4. If the screen displays any of the error messages below, please contact your vendor:
Err01
Constant low line voltage
Err02
Constant high line voltage
Err04
Power module overheating
Err05
Motor overheating
Err07
Overload
B) The motor stops, check
1. The cables, connections, relays etc.
2. Voltage drop on motor (frequently caused by cables that are too small).
3. That there is no seizing or overheating (by reading the absorbed current).
N.B.: The motor on your pump is fitted with a thermal protection which, in the case of overload, will automatically cut the
circuit and avoid the motor being damaged. This triggering is caused by abnormal usage conditions which need to be
checked and corrected. The motor will restart without any intervention as soon as normal operating conditions are restored.
C) "OLOAD" appears on the display (overload or over-heating problem)
1. Check that the motor shaft turns freely
2. Check that no debris is preventing the turbine from rotating freely
3. Check that the motor is correctly ventilated
4. After correcting the problem, press the On/Off button
D) The pump does not prime
1. Ensure the strainer housing is filled with water, that the cover seal is clean and correctly positioned and that no air can
enter. If necessary, tighten the cover lock screws.
2. Ensure that all the suction and discharge valves are open and not blocked and that the suction outlets in the pool are
fully submerged.
Page 11 of 12
MAINTENANCE
TROUBLESHOOTING
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
WINTERING
Err10
Err20
Err64
Err97
Err98
Pump
Internal problem with electrical supply
Starting problems
Internal short-circuiting problem
Multiple problems
Communication problem
Rev B