Troubleshooting - Subzero PRO REFRIGERATION Guía De Uso Y Cuidado

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Troubleshooting

U N IT O P E R AT I O N
No lights or cooling.
Verify power is on.
Verify electrical power to the unit and home circuit
breaker is on.
No lights in the refrigerator or freezer.
The door/drawer may have been left ajar which has
disabled lights to eliminate excess heat. If the lights are
out, close the door/drawer for one hour. If the lights are
still out, contact Sub-Zero Factory Certified Service.
LED interior lighting must be replaced by Sub-Zero
Factory Certified Service.
Frost, condensation, or ice build up inside the unit.
Verify the condenser is clean.
Verify the door/drawer is closing properly.
Verify the door/drawer has not been left ajar.
Verify the door/drawer gasket does not have rips or
tears. If it does, contact Sub-Zero Factory Certified
Service.
If icing is heavy, turn the unit off and use a handheld
steamer to melt the ice. Do not use a hair dryer. Once
the ice has melted, wipe up any water with a cloth or
paper towel.
High temperatures, the unit runs excessively or is giving
off too much heat.
Verify the condenser is clean.
Verify the door/drawer is closing properly.
Verify the door/drawer has not been left ajar.
Increased ambient temperatures may cause the com-
pressors to run longer.
If the temperature display shows 38° and 0°, but is not
cooling, the unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
O D OR
The unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
Replace the air purification cartridge.
Clean the unit and shelving thoroughly.
Uncovered food could create an odor which may require
cleaning.
Remove and clean the drain pan located behind the
kickplate, and reinstall.
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