Troubleshooting And Faq - Insignia NS-DV2G Guia Del Usuario

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To update the firmware:
1.
On the Internet, connect your Web browser to www.insignia-products.com, then search for
the music player firmware update.
2.
Follow the online instructions to download the updated firmware files. Make sure that you
take note of where the file is saved to.
3.
Make sure that your music player is in File & Folder (MSC) USB mode. For instructions on
changing the USB mode,
4.
Double click the file you saved in step 2, then follow the on-screen instructions.
Warning
Installing new firmware will automatically delete all content from the device.
Buying a new battery
To order batteries or other accessories, visit the PartSearch website: http://bestbuy.partsearch.com.

Troubleshooting and FAQ

How do I copy files to the player?
In File & Folder (MSC) mode, you can copy files to the player the same way you copy files to a hard drive
or flash memory drive. In Media Manager (MTP) mode, you can use Rhapsody, Windows Media Player, or
other digital music managers to transfer files to your player. For more information,
files to your
player" and
How do I use my player with a Mac OS?
Set the player in File and Folder mode and then connect it to your Macintosh. For systems using OS 8.6,
see the Apple support site for instructions on downloading the necessary software to add USB support to
your system.
How do I use my player with iTunes?
Once the player is in File and Folder mode, all music ripped in MP3 format can be dragged and dropped
from iTunes directly onto the player.
Where can I buy a new battery?
Go to
http://bestbuy.partsearch.com
What is MSC?
The USB mass storage device class is a set of computing communications protocols defined by the USB
Implementers Forum that run on the Universal Serial Bus. The standard provides an interface to a variety of
storage devices. MSC stands for Mass Storage Compliant.
Do I have to fully charge my battery before using it?
No, you can partially charge it, but it is recommended you carge it fully within the first week of purchase.
Which file formats does the player support?
This player supports MP3, WMA, Vorbis, Audible, and secure WMA audio formats, and JPG and JPEG
photo formats. Any other formats must be converted to a supported format before being copied to your
player.
What is MTP?
Media Transfer Protocol (MTP, or Media Manager mode) is a protocol for connecting portable devices to a
Windows XP computer and synchronizing digital media content between those devices.
When I copy files to the player using Windows Explorer, what folder should I copy them to?
In Media Manager (MTP) mode, copy them to the Media folder or root directory on the player. In File &
Folder (MSC) mode, you can copy them to the root directory. On some operating systems, you may see
separate folders for Video and Photos. Copy your files into the appropriate folder.
Some of my music files are on my player, but cannot be played. When I select them, a different
song begins to play. What is wrong?
file://C:\Documents and Settings\Administrator\Desktop\NS-DVxG UG US R0\NS-DV2...
"See Manually changing the USB
"See Manually changing the USB
and follow the instructions to find the correct part for your player.
mode".
"See Transferring music
mode."
Page 26 of 30
10/10/2006

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