Gewiss JOINON Home Manual De Instalacion Y Uso página 38

Gewiss
• If it is not powered, check that there are no loose or incorrectly tightened cables in the contactors or
power relays.
It may be necessary to replace the contactor. Contact the telephone support service.
If no voltage is present
The problem may originate from the control card. Make sure that there are no loose or incorrectly inserted cables in
the control card.
Energy meter communication fault (error code 0016)
Description
The internal communication with the energy meter is not correct or an unmonitored protection has tripped.
Solution
Check the protections and reset them if necessary. If the fault continues, check that the connection is correct.
RFID communication fault (error code 0032)
Description
There is an anomaly with the internal communication with the card reader.
Solution
In JOINON Parking charging stations the RFID reader card is located on the back of the front cover.
Check the wiring of the RFID reader card.
DC current leak (error code 0128)
Description
The maximum admissible limit for direct current leaks is exceeded while charging.
Depending on the model, charging stations can have a direct current leak sensor for charging. A leak in the current
that causes the alarm to trigger originates from the electric vehicle that is being charged; thus it is not an alarm for
the station, rather the charge is stopped for safety reasons.
Solution
If the alarm persists when there is no electric vehicle connected, contact the telephone support service.
Charging sequence fault (error code 0256)
Description
Incorrect charging sequence or disconnection of the vehicle during charging.
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RFID card reader
ABA2023IQM01_ - 7.55.4.412.2 - Installation and Operation Manual
Troubleshooting