2-Year Warranty for Your DYMO Product
Your electronic DYMO product is sold with a 2-year warranty from the date of purchase against defects in material and workmanship. DYMO will
repair or replace your product free of charge on the following conditions:
1
Products returned under this warranty must be accompanied by a description of the defect together with a copy of the product's proof of
purchase and your full contact and delivery details: name, telephone, complete address – street, house number, postal code, city, country.
2
Products returned to DYMO must be adequately packaged. DYMO will accept no liability for goods lost or damaged in transit from the customer.
3
Products must have been used strictly in accordance with operating instructions supplied. DYMO will have no liability for defects caused by
accident, misuse, alteration or neglect.
4
DYMO accepts no liability for any consequential loss, damage or expense of any kind resulting from the machines or accessories or the
use thereof, save that liability for death or bodily injury caused by such products is not excluded.
5
DYMO label printers are designed for use only with DYMO-branded labels. This warranty does not cover any malfunction or damage
caused by the use of third-party labels.
6
This warranty does not affect your statutory rights as a consumer.
Special Provisions for Australia
The following provisions shall apply in addition to the above warranty if the sale of the DYMO product occurred in Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.
Any repair or replacement will be at DYMO's expense and free of charge to you.
Refer to www.dymo.com to find your local service center contact information.
Register for 2 + 1 year warranty
Register your new DYMO product and get 1-year additional warranty. As a registered user you also receive:
Technical support from experts
Helpful tips and tricks on the use of your product
Special offers and new product announcements
Register today and soon you'll receive your product's extended warranty certificate. Go to www.dymo.com/register
What to do if your product is defective?
DYMO offers you the following service options:
DYMO Web site: In most situations a visit to www.dymo.com will give you the right assistance. Under the Support tab, you will find
information about your DYMO product, such as Frequently Asked Questions and solutions to known problems. The User Guide also gives
you additional information.
DYMO Help Desk: You can also contact the DYMO Help Desk where an associate will help you to determine the exact nature of the
problem and advise you what to do next:
UK
020 3564 8354
Repair Center: Send your defective product to a DYMO repair center (ssee the above-mentioned conditions 1 and 2 on how to replace a
defective product). The address of the nearest DYMO repair center can be found at www.dymo.com or contact the DYMO Help Desk.
4
AUS
1 800 633 868
NZ
0800 396 669
Intl
+44 203 564 8356