7
Maintenance and Troubleshooting
Display and Error Messages
WARNING
Never make therapy decisions based on an error message.
If you have any concerns or see any other error display, contact the Accu-Chek Customer Care Service
Center at 1-800-858-8072.
Display
Action
The meter
• Battery is dead. Insert new battery.
will not turn
• Display is damaged. Contact the Accu-Chek Customer Care Service Center.
on or the
• Meter is defective. Contact the Accu-Chek Customer Care Service Center.
display is
• Extreme temperatures. Move the meter to a more temperate area.
blank.
Battery power is low. Change the battery soon.
The meter is in set-up mode, waiting for you to change or confirm settings.
The meter is ready for you to insert a test strip.
The meter is ready for a drop of blood or control solution.
Blood glucose may be higher than the measurement range of the system. See Chapter 4,
Unusual Blood Glucose Results.
Blood glucose may be lower than the measurement range of the system. See Chapter 4,
Unusual Blood Glucose Results.
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