Non-Warranty Service Policy - Roche Accu-Check Aviva Plus Manual Del Usuario

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Technical Information

Non-Warranty Service Policy

Roche Non-Warranty Service Policy applies to meters where the above warranty has not become e ective,
has become inapplicable, or has expired. Roche will replace, at its option, meters returned to it for a service
charge (not to exceed $35). Replacement will be with the same or similar product. Replacement meters will
be warranted for a period of 90 days from shipment under a limited warranty providing for replacement of
parts and labor at no charge.
Warranty and Service Instructions
All requests for return of Accu-Chek Aviva meters under the above warranty or service policy must be made to
the Accu-Chek Customer Care Service Center. You will be mailed a return authorization label, which must be
a xed to your carton for shipping the system to Roche. Cartons received without this label will be returned to
you at your expense.
Customers experiencing di culties should review the troubleshooting information in Chapter 7 of this
booklet. Further inquiries should be directed to the Accu-Chek Customer Care Service Center.
Be sure to fill out and mail the Warranty Card that comes with the Accu-Chek Aviva Plus system.
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