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Troubleshooting
50

Network

Symptom
BD-LIVE feature does not work.
Streaming video services (such
as YouTube™, etc.) are often
stopped or "bufer" during
playback.
Shared folder or iles from your
PC or a media server are not
displayed on the device list.
5
Cause & Solution
y The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y Ensure that the unit is correctly connected to the local area network
and can access the internet (see page 23-25).
y Your broadband speed may not fast enough to use the BD-LIVE
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y The [BD-LIVE connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
y Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
y The irewall or anti-virus software on your media server is running.
Turn of the irewall or anti-virus software running on your PC or
media server.
y The player is not connected to the local area network that your PC or
the media server are connected.

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