Troubleshooting - Dentsply Maillefer ProPex II Instrucciones De Uso

8. Troubleshooting

Please review the checklist below should you experience a problem with your
®
ProPex II. If the problem persists after following the proposed solutions, please
contact your distributor.
Warning: The following patient's related factors may prevent accurate readings:

Blocked root canals,

Teeth with large apices,

Root fracture or perforation,

Metal crowns or bridges, if they come into contact with the file or the lip
clip.
Problem
#
1 Triple beep signal
during battery
charging.
2 The device does not
turn on by pressing
the "ON / OFF"
button.
3 When the charger is
connected, the
battery charging
screen does not
appear.
4 The device shuts off
during the procedure.
5 No sound during the
procedure.
Possible cause
1. The battery is not
connected.
2. The battery is not a
rechargeable type.
3. Bad battery.
1. The battery is
discharged.
2. Button malfunction.
3. Electronic malfunction.
1. Bad charger connection.
2. Charger malfunction.
3. Electronic malfunction.
1. The battery is low.
1. The sound control is set
at "Mute" level.
Solution
1. Open the battery
compartment, and
connect the battery as
described in the User
Manual.
2. Replace the battery with
a rechargeable type as
described in the User
Manual.
3. Replace the battery with
a new one.
1. Charge the battery.
2. Try pressing the
"ON/OFF" button
several times.
3. Contact your distributor.
1. Disconnect the charger
from the device and
reconnect it again.
2. Replace the charger.
3. Contact your
distributor.
1. Charge the battery.
1. Adjust the sound level
as described in the
User Manual.
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