Troubleshooting - Moen TS3302TB Guia De Instalacion

D
Rinse debris from Screen Filter.
Enjuague los escombros del filtro.
Rincer le filtre pour en retirer tous les débris.
* System reset procedure: Unplug AC Power Adapter cable from Shower Valve, wait one minute, then reinsert the AC Power Adapter cable into Shower Valve to reset the system. See page 8
for system overview.
Symptom
1 No power at Controller
2 Controller powers up but no buttons work
3 Controller has power but no water flows
4 Water shuts-off unexpectedly
5 Water does not turn off
E
Re-install the Screen Filter into Shower Valve. Then re-install
Filter Cap.
Vuelva a instalar el filtro en la válvula para regadera. Luego
vuelva a instalar la tapa del filtro.
Réinstaller le filtre dans la soupape de douche. Réinstaller
ensuite le capuchon du filtre.

Troubleshooting

Probable Cause(s)
Data Cable not connected properly at Controller or at Shower Valve
AC Power Adapter may not be connected properly
Home power circuit breaker is tripped or GFCI tripped
Home power is off, No battery backup kit
Home power is off, using optional battery backup kit
System reset required
System reset required
Water supplies are not turned ON
No water pressure in hot OR cold line
System reset required
Auto shut-off after preset time limit reached
Shower turned off remotely using app
Loss of hot/cold water pressure
System reset required
F
Slide the locking tab to the locked position. Repeat steps B
through F for cold side filter cleaning. Caution: Must be in
locked position before turning water on.
Deslice la lengüeta de traba a la posición trabada. Repita los
pasos B a F para limpiar los filtros del lado frío. Advertencia:
Debe estar en posición trabada antes de abrir el agua.
Faire glisser l' o nglet de verrouillage à la position verrouillée.
Reprendre les étapes B à F pour effectuer le nettoyage du
filtre du côté de l' e au froide. Avertissement : Doit être en
position verrouillée avant d' o uvrir l' e au.
Ensure Data Cable is fully inserted at Controller connection (Step 6) and fully inserted into
Shower Valve
Ensure AC Power Adapter is properly plugged into electrical outlet. Ensure AC Power Adapter
Cable is fully inserted into Shower Valve
Reset circuit breaker or GFCI
Restore Home power or use optional battery backup kit
Restore Home power. Unplug optional battery backup cable. Install the batteries in proper
orientation into the optional battery backup. Replace with new batteries if necessary. Plug the
optional battery backup cable into Shower Valve.
Perform system reset *
Perform system reset *
Turn on water supplies
Perform system reset *
To resume, start shower normally
Check water pressure at other water fixtures. If water is available at other water fixtures,
perform system reset *
Perform system reset *
11
INS10515 - 11/16
Recommended Action(s)