Troubleshooting - Whale Orca 500 Manual De Instrucciones

12. TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES
Hose may have blockage or
Pump runs
but does not
pump water
Impeller may be restricted
Pump does
not run
13. PATENTS AND TRADEMARKS
Whale®, is a registered trademark of Munster Simms Engineering Limited, Bangor Northern Ireland
trading as Whale®.
14. DECLARATION OF CONFORMITY, STANDARDS, APPROVALS
This product complies with all relevant European directives and standards. Please contact Whale® if
further details are required.
15. WARRANTY STATEMENT
This Whale® product is covered by a 3 year warranty.
Please see the enclosed document for details of our statement of limited warranty.
16. SERVICE SUPPORT DETAILS
For installation or service advice please contact Whale customer support:
UK Tel: +44 (0)28 9127 0531
UK Email: info@whalepumps.com
©Copyright Whale 2017 - All rights reserved. Reproduction in whole or in part without permission is
prohibited. WHALE® is a registered trademark of Munster Simms Engineering Limited, Bangor,
Northern Ireland trading as Whale. Whale's policy is one of continuous improvement and we reserve
the right to change specifications without prior notice. Illustrations are for guidance purposes only.
Neither the accuracy nor completeness of the information contained in any product brochure is
guaranteed by the Company and may be subject to change at its sole discretion.
Please note that by contacting Whale Support you will be indicating your consent to receiving
product updates, recall information, help guides and appropriate marketing messages from us via
post, email or telephone unless you indicated an objection to receiving such messages.
airlock
Blown fuse
POTENTIAL SOLUTION
Clear the hose of any blockages and ensure that
outlet hose runs upward to the thru-hull connector,
with no dips
Remove pump housing from base. Remove debris
from chamber and impeller. Ensure that the impeller
is firmly attached to shaft and is not cracked or
Ensure electrical connections and fuse are
waterproof and have not loosened
USA Tel: +1 616 897 9241
USA Email: usasales@whalepumps.com
broken
5