Maintenance
before each ride
– check for proper attachment of the wheels
– check air pressure
– check wheels for wear and damages
– check extent of wear of the brake pads
after each ride
– check wheels for wear and damage
– clean with a soft cloth / sponge and non-aggressive detergent
at regular intervals
– check spoke tension and concentricity
– check ball bearings in the hubs It should be possible to turn the axles easily and softly
If you are unsure in the evaluation of wear indicators or damages, please contact your
N O T E
specialist dealer or rie:sel design
Disposal
The statutory disposal guidelines shall apply Please inform yourself at your local waste disposal service or at a
recycling centre
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Warranty and crash replacement
Guarantee
In addition to the legal warranty of quality rie:sel design – Ulrike Rieber and Henry Kosel GbR offers a warranty
of 24 months from the purchase date on material and production defects We stand for a high quality, which
is ensured by constant checks Should there still be a problem with our products, please do not hesitate to
contact your specialist dealer or rie:sel design We always find an obliging solution even beyond the warranty
period in order to keep you in the rie:sel family
There is no warranty for:
– improper handling or use
– use-related wear
– failure to comply with operating and installation instructions
– damage from falls / accidents
Warranty claims for the product must be clarified and are at the discretion of rie:sel design rie:sel design is
not liable for compensation for damages, especially not for indirect damages, non-immediate damages or
consequential damages Claims for material deficiency and warranty claims can only be asserted by the first
owner with valid proof of purchase For a warranty claim please send us a short description of the defect with a
picture of the product and the receipt to info@riesel-design com
Crash replacement
In addition to statutory liability for material defects and warranty, we also want to keep you in the rie:sel design
family beyond these radical measures For this, we offer a crash replacement program that supports you in
the event of a fall or carelessness in everyday life If your product is no longer mobile, we will grant a special
discount on the non-binding recommended retail price
Conditions:
– We will change the product only with an identical model If the model is no longer available, rie:sel design
reserves the right to replace the damaged item with an equivalent alternative item In this case we will inform
you beforehand
– We will grant a special discount of 25 % on the local non-binding recommended retail price
– The offer is valid only if the function of the product no longer exists Pure visual damages are excluded
– The crash replacement offer does not apply to grossly negligent or wilful damage
– Conversion and transport costs are not covered by rie:sel design
– Validity: First owner, 2 years from date of purchase
Settlement is carried out directly by rie:sel design For a crash replacement query or warranty claim, please
send us an e-mail with a photo of the damaged product to info@riesel-design com! We will process your request
as soon as possible and will discuss the further procedure with you by e-mail
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