Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully before you use it
(see "Charging the Battery" on page 16).
Troubleshooting
NOTE:
For additional troubleshooting guidelines, see the online User's Guide for your computer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
N S U R E T H A T T H E
E
A C
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
T
U R N T H E C O M P U T E R O F F
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart
your computer.
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
N D T H E P R O G R A M
E
—
1 Press <Ctrl><Shift><Del> simultaneously.
2 Click Task Manager.
3 Click the program that is no longer responding.
4 Click End Task.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
A program is designed for an earlier Microsoft
R
U N T H E
P
R O G R A M
C
runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
18
Quick Reference Guide
A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T
— If you are unable to get a response by pressing a key on your keyboard or moving your
— If necessary, uninstall and then reinstall the program.
O M P A T I B I L I T Y
W
I Z A R D
— The Program Compatibility Wizard configures a program so it
®
®
Windows
operating system
.