3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized
Service which appears in the report offered by the manufacturer – they are the only ones autho-
rized to examine and remedy the defect during the warranty term foreseen herein. If this is not
respected, this warranty shall lose its validity, as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire
about the technical visit rate. If it is necessary to remove the product, the ensuing expenses, such
as those of transportation and insurance of the taking and return of the product, shall be the
Consumer's responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the
defect is not one of manufacture, but is caused by the Consumer or by third parties foreign to the
manufacturer; b) if the damage to the product arises from accidents, disasters, agents of natu-
re (lightning, floods, landslides, etc.), humidity, voltage in the electrical network (excess voltage
caused by accidents or excessive fluctuations in the network), installation/use in disagreement
with the user's manual or arising from natural wear of the parts, pieces and components; c) if the
product has undergone effects of a chemical, electromagnetic, electrical or animal (insects, etc.)
nature; d) if the serial number of the product has been falsified or erased; e) if the appliance has
been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the pro-
duct, the Consumer makes a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud
and/or sabotage in its products. Maintain the updates of the software and applications used up-
-to-date, if it is the case, as well as the network protection required for defense against hackers.
The equipment is guaranteed against defects in its usual conditions of use, it being important
to bear in mind that, as it is electronic equipment, it Is not free of fraud and scams which may
interfere with its correct functioning.
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