Troubleshooting; Identifying The Problem - AIRIS KIRA Serie Manual De Usuario

Your notebook PC is sturdy and subject to few problems in the field. However, you
may encounter simple setup or operating problems that you can solve on the spot,
or problems with peripheral devices, that you can solve by replacing the device.
The information in this section helps you isolate and resolve some of these straight-
forward problems and identify failures that require service.

Identifying the Problem

If you encounter a problem, go through the following procedure before pursuing
complex troubleshooting:
1. Turn off your notebook.
2. Make sure the AC adapter is plugged into your notebook and to an active AC
power source.
3. Make sure that any devices connected to the external connectors are plugged in
properly. You can also disconnect such devices, thus eliminating them as pos-
sible causes of failure.
4. Turn on your notebook. Make sure it has been off at least 10 seconds before you
turn it on.
5. Go through the boot sequence.
6. If the problem has not been resolved, contact your support representative.
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Troubleshooting