The cellar's compressor runs continuously
Vibration
The cellar makes a lot of noise
There are unpleasant smells in the cellar
The bottle shelves sag when loaded
There is water in the bottom of the cellar
The door does not close correctly
between 10 and 12°C), please contact your retailer's
after-sales service.
If no cold is being produced, call your retailer's after-sales
service.
Check to ensure that the cellar is indeed level and that all the
feet are resting on the ground.
1
The compressor is noisy: check that it is fixed to the
rubber shock absorbers (silent blocks) and whether it
is in contact with another element.
2
Small rattling sounds are heard: they result from the
circulation of gas in the pipes and are part of the
normal operation of your wine cellar.
1
Clean the cellar and ventilate it for several days
2
Replace the charcoal filters,
Check that you are not exceeding the load capacity and that
the shelves are correctly positioned.
This is not detrimental to your wine and is a normal
phenomenon during the first few days of use.
1
Ensure that the two front feet are slightly raised.
2
Ensure that the condensation water evacuation pipe
is not blocked.
The cellar is not level.
The door seal is dirty or damaged.
The shelves are not positioned correctly.
A part of the contents is preventing the door from closing.
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