U.S.Robotics USR5661A Serie Guía De Instalación Rápida página 10

If you are using software which uses a Windows modem description and you had a previous
modem installed, you may need to update your software's setting to reflect the use of the U.S.
Robotics V.92 PCI Modem.
Possible solution:
If you are using Windows-based software which has its own list of modems to select from, you
may need to update the software for use with this modem. For best operation, select Standard
Modem or Hayes Compatible from the list of manufacturers. You may also need to select the
modem's COM port. To check which COM port your modem is using, check the settings as
described in the beginning of the "Troubleshooting" section of this guide.
Possible solution:
Windows 95/98/Me
If you are using Dial-Up Networking, it may not be configured correctly. Check your configuration
and make sure you have your new U.S. Robotics modem selected. Double-click My Computer,
Windows Me users double-click Control Panel, all Windows users double-click Dial-Up
Networking, right-click the connection you are trying to use, and click Properties.
Windows 2000/XP
Make sure you have uninstalled all previously installed modems from your system.
My modem won't dial out or doesn't answer incoming calls.
FOR BOTH DIALING AND ANSWERING PROBLEMS
Possible solution:
You may have a bad phone cord connection to your modem. The phone cord should be plugged
into the jack on the modem and into the wall jack. Use the phone cord included in your
modem's box, if possible.
Possible solution:
You may have devices between the modem and the phone jack. There should be no line splitters,
fax machines, or other devices between the modem and the wall jack.
OFFICE USERS
Possible solution:
You may have plugged your modem's phone cord into a digital line. This will cause permanent
damage to your modem. Contact the department responsible for your phone system if you are
unsure whether or not your phone line is digital.
Possible solution:
If your phone system requires dialing "9" to access an outside line, be sure to add "9" before the
number you are dialing.
9