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Troubleshooting (cont.)
Digital Mixing Valve Troubleshooting Table
Symptoms
7.
Water leaking from the
digital mixing valve.
CAUTION: Risk of
personal injury or
product damage. Turn off
the main power and
water supply.
8.
Hot water only, the digital
mixing valve shuts down.
Music Troubleshooting Table
Symptoms
1.
Bath transducers do not
produce sound.
2.
After playing music
loudly, the music stops
even though a song is
properly selected.
Library menu is not
3.
available.
4. Music server is not
available.
1078024-2-A
Probable Cause
A. Connections are not secure.
B. Seals are worn or damaged.
C. Internal leak.
A. Hot and cold lines are reversed.
Probable Cause
A. Transducer cables are not
connected properly.
A. Thermal shut down.
A. The Roku agreement was
declined.
A. Wireless connection out of
range.
B. Wireless network is not
configured properly.
C. The network cable is not
connected to the correct
router/switch input.
D. A compatible media server is
not installed/running on your
home computer.
E. The media server on your home
computer is not configured to
share files.
F.
The incorrect Wi-Fi region was
selected.
Recommended Action
A. Check all connections. Make
adjustments as needed.
B. Order a seal service pack and
replace all seals.
C. Unit requires overhaul. Contact
your Kohler Co. authorized service
representative.
A. Switch hot and cold water supply
connections. Verify the hot water
supply is connected to the inlet
marked "H" and the cold water
supply is connected to the inlet
marked "C."
Recommended Action
A. Make sure the cables are properly
installed into the media module
connections and to the bath
transducers.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
A. Enter the settings menu, select
"System," select "Music Software,"
select "Roku Agreement" and select
"YES."
A1. Move router closer or install a
wireless access point.
A2. Connect via Ethernet cable.
B. Enter the settings menu, select
"System," select "WiFi Security,"
select "Network Name," select
"WEP/WPA Key" and enter the
security key.
C. Connect the media module to the
router's/switch's Ethernet ports.
D. Install/open one of the supported
media servers such as Firefly
Media Server, iTunes
Windows
Rhapsody
Musicmatch
and load your favorite music into
the server's library.
E. Reference the media server's help
menu to properly configure file
sharing.
F.
Enter the settings menu, select
"System," select "Music Software,"
select "Region" and select the
appropriate geographical region
that matches your Wi-Fi router.
12
, Microsoft
®
Media Connect,
®
, Yahoo! or
TM
on your computer
®
Kohler Co.
®
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