TROUBLESHOOTING GUIDE
SYMPTOM
The tower speaker
will not turn on
Cannot pair
successfully
The volume is low
Cannot play properly,
the music plays
intermittently
The sound is
distorted
SOLUTION
- Make sure AC power plug is connected to the wall
socket outlet properly and it has power.
- If this does not help, leave the unit unplugged
before seeking advice from a qualified person.
- Check whether the speaker is in search mode.
- Check whether there are other Bluetooth
®
around your Bluetooth
avoid any disturbance. Attempt to pair again.
- You can click "Forget this device" and then repair
it again if required. Search for "K8050" on the
®
Bluetooth
device and pair it again.
Make sure the volume has been turned to a medium
to high level on the audio device.
Check whether the distance between the speaker
®
and your Bluetooth
device is out of its working
distance (10m), or whether there are some obstacles
blocking the communication between the speaker
®
and the Bluetooth
device. Move the speaker or the
®
Bluetooth
device to get the best reception.
Check the volume setting on both the speaker and
®
your Bluetooth
device and adjust the volume to a
suitable level.
27
®
receivers
device. Turn them off to