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Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Cooker doesn't turn
• Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical
on.
Rice is not cooked.
• Not enough water/cooking liquid. Follow package directions or see Rice Cooking Chart for more
• Place cooking pot securely into the base. NOTE: If cooking pot is bent or warped, it will not seat
Rice is mushy.
• Too much liquid added to cooking pot. Reduce liquid.
Cooking pot not
• Call the toll-free Customer Assistance number listed on the cover of this guide.
fitting.
840267600 ENv09.indd 17
outlet.
information.
properly in base and, therefore, will not conduct heat correctly. To replace cooking pot, call the toll-
free Customer Assistance number listed on the cover of this guide.
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