9.0 Troubleshooting
If your GPS navigator fails to work, please check it following the solutions below. If the problem still
exists, please contact our customer service center.
Failures
The battery energy is
insufficient
The device does not turn on
The batter switch is off
The device turns off
The battery energy is
during use
insufficient
The device fails to display;
The back light brightness
The display contents are
is too low, The back light is
not clear
turned off automatically
No right actions occur on
The touch screen is not
clicking the button
calibrated.
The volume is set too low
There is no sound while
The earphone is in poor
playing
contact
The device cannot access a
The USB cable fails to
computer
connect
The device cannot receive
the GPS signals
The map data is missing
inadvertently
Causes
Power the system with external power source and charge the battery at
the same time
Switch upward the battery switch
Power the system with external power source and charge the battery at
the same time
Adjust the brightness using the touch pen to click the LCD screen. The
back light will be on again
Calibrate the touch screen again
Increase the volume
Plug the earphone properly
Connect the USB cable properly
It depends on whether local GPS satellite signals are strong or weak. Wait
-
for three minutes above to receive signals
1. There are map files stored in the disk.
-
2. Contact your agent or dealer to ask for a password that is required
when the navigation function is activated again.
Multilaser Tracker
Solutions
71