Warranty; Warranty Conditions - JP ClassMate PC SLIDES201t Manuel Del Usuario

3. WARRANTY

Quality and reliability are basis during the creation and the production of our products.

3.1. Warranty Conditions

• Products produced by J. P. Sá Couto, SA (hereafter known as jp.ik), under JP
brand, benefit of a product compliance warranty against defects for a legal pe-
riod of 24 months from the date of the first purchase (by the consumer), within
the geographical area of warranty;
• The warranty will only be given upon presentation and validation of the invoice.
The warranty may be refused and the service declined if the above mentioned
document is not presented, incomplete and/or illegible. The warranty will not
take any effect if the product and/or the serial number have been modified,
deleted, removed and/or made illegible;
• Any technical intervention shall only be carried out by jp.ik authorised technical
services and in accordance with the terms set in the support conditions. The
technical intervention by non-authorized technical services determines loss of
the correspondent warranty;
• This warranty only covers the product's hardware components. This warranty
covers the repair or replacement of the faulty product or parts, as well as the
labour force required for the repair, at no cost to the consumer. In case of re-
placement, jp.ik reserves its right to replace with new products and new and/or
refurbished parts;
• Are excluded from this warranty:
Periodic checks, maintenance and repair of parts subject to natural, normal
wear and tear;
Damage or malfunctions caused by incorrect installation or misuse, including the
use of the equipment under conditions for which it was not created or produced;
Damage or malfunctions caused by incorrect transportation;
Damage or malfunctions caused by unforeseeable circumstances or major
events (fire, floods, nature phenomenon, war, civil disturbances, or any other
outside the control of jp.ik);
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Damage or malfunctions caused to the power supply or converted by a power
surge (abnormal increase in electric current intensity for a short period of time)
originating in the power grid;
Damage or malfunctions caused by improper ventilation;
Damage or malfunctions caused by technical interventions carried out by per-
sons or entities not authorised by jp.ik;
Damage or malfunctions caused by virus or any software not originally supplied
with the equipment;
The modifications and/or adjustments to the product required for its use in
countries or places for which it was not originally conceived;
The software installed in the product, whatever of its nature.
• jp.ik shall not be held liable:
For any damages or lost profits resulting from the use of the product, or losses
resulting from defects of any nature or justifiable delays in repairs or replace-
ment of parts;
For "damage in" or "loss of" any programs or data, being expressly excluded any
liability or unceasing or error-free operation guarantee of the software integrat-
ed, pre-installed or supplied with the equipment;
For "damage in" or "loss of" any installed programs and/or data created by the
user, after the purchase of the equipment;
For any incidental or for any situation that results in the loss of the equip-
ment's warranty.
• Where the legislation in force outlaw or limit the previous exclusions and/or
limitations to this warranty, this (the warranty) shall be limited to the extent per-
mitted by the according legislation in force and due date set in it. jp.ik's liability
under this warranty shall not exceed, in any case, the price paid for the product;
• The consumers have legal rights enshrined in national legislations in force in
respect of consumer goods;
This warranty does not affect the legal rights that consumers may have, accord-
ing to the applicable national legislation, nor those rights that cannot be exclud-
ed or limited, nor the consumer's rights in relation to the agent from whom the
product was purchased;
• In the absence of applicable national legislation, this warranty will be the sole
and exclusive consumer protection.
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