Message
Charging error
Number not
permitted
Impossible
to receive/
send SMS and
Picture
Files not open
SD Card not
working
The screen
does not turn
on when I
receive a call.
No Sound
Hang up or
freeze
Possible causes
Battery is not charged.
Outside temperature is
too hot or cold.
Contact problem.
No voltage.
Charger defective.
Wrong charger.
Battery defective.
The fixed dial number
function is on.
Memory Full.
Unsupported file
format.
FAT16, FAT32 file system
supported.
Proximity sensor
problem.
Vibration or silent
mode.
Intermittent software
problem.
Possible Corrective Measures
Charge battery.
Make sure phone is charging under
normal temperatures.
Check the charger and connection to
the phone. Check the battery contacts
and clean them if necessary.
Plug into a different socket.
If the charger does not warm up,
replace it.
Only use original LG accessories.
Replace battery.
Check settings.
Delete some existing messages in the
phone.
Check the file format that can be
supported.
Check SD card file system via card
reader or format SD card using phone.
If you use any protection tape or case,
check if it is covering the area around
the proximity sensor. Make sure that
the area around the proximity sensor
is clean.
Check the settings status of the sound
menu to make sure you are not in
vibrate or silent mode.
Remove and re-insert battery.
Turn on the phone.
Try to do a software update service via
WEB site.
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