TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Ice has bad taste or
Water supply contains minerals such as sulfur.
odor.
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Icemaker was recently installed.
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The food has not been stored properly in either compartment.
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The interior of the refrigerator needs to be cleaned.
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The ice storage bin needs to be cleaned.
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Icemaker is making
too much ice.
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Ice is not dispensing. Cannot hear the sound of ice dispensing.
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Doors are not closed completely.
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Infrequent use of the dispenser.
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The delivery chute is clogged with frost or ice fragments.
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The dispenser display is locked.
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Ice bin is empty.
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NOTE:
odor/taste in all water supplies.
Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
See the Care & Cleaning section for more information.
Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
In the control panel, select the modes for cubed ice and crushed ice alternately to
dispense the ice.
Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the ice dispenser will cause the cubes to stick together over time, which
will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice cubes to allow for proper operation.
Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a
plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
Press and hold the Control Lock button for three seconds to unlock the control panel and
dispenser.
It may take up to 24 hours for each compartment to reach the desired temperature
not obstructed. Once the ice supply in the bin has been completely exhausted, it may
take up to 90 minutes before additional ice is available, and approximately 24 hours to
Possible Cause & Solution
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