TROUBLESHOOTING
This chapter summarises the most common problems you could encounter with. If you are unable to solve
the problem with the information below, please, contact the Service Department of the Jindřich Valenta -
Concept company.
Probl e m
The appliance does not
work.
The appliance
produces some
smoke.
The result is worse than
expected, the
ingredients are mashed.
The appliance
is clogged.
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P ossible cause
The appliance is not plugged in.
The power cord is damaged.
The lid is not assembled properly. The appliance only works if the bowl is
The bowl is not assembled pro-
perly.
The appliance may produce some
smoke when you use it for the
first time.
Cooked and very soft ingredients
can get mashed during proces-
sing.
You used too soft or too hard
ingredients.
S olution
Plug the appliance in the wall socket.
If the power cord is damaged, replacements
may only be done by a manufacturer, an
authorized service centre, or another accor-
dingly qualified person to avoid potential
hazards.
fixed and locked. Fix and lock the lid.
The appliance only works if the bowl is
fixed and locked. Fix and lock the bowl.
It is normal for a new product to produce
an unpleasant smell or emit some smoke.
Once the appliance is used several times,
smell and smoke disappears.
Do not use too soft ingredients.
Switch off the appliance and unplug it. Open
the lid and gently remove the ingredients
with a spatula or similar item.
EN
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