Important Recycling Advice - Drinkwell PWW17-16560 Guia De Inicio Rapido

Warranty
Two Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable
to this Product and its terms can be found at www.petsafe.com and/or are available by contacting your local
Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth,
A91 YR9X Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against
Defects, effective January 1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty
Ltd. (hereinafter referred to as "Radio Systems") warrants to the original retail purchaser, and not any other
purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free
from defects in material or workmanship for a period of two (2) years from the purchase date. An "original retail
consumer purchaser" is a person or entity who originally purchases the Product, or a gift recipient of a new
Product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service,
Radio Systems covers labour and parts for the first two years of ownership; after the first two years, a service
or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio
Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer
purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is
installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect,
alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an
unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for
any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not
repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems
Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may
delay in the repair or replacement of the Product. If the Product is deemed to be faulty within 30 days from
date of original purchase, Radio Systems will organise for a replacement to be sent in advance of returning
the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product.
The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty
after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio
Systems at the consumer's own expense. Radio Systems will test and replace the faulty unit or its components
and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty
is in addition to other rights and remedies available to you under the law. Radio Systems goods come with
guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on
1800 786 608 (Australia) or 0800 543 054 (New Zealand).

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment
must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste system.
Please return it to where it was purchased in order that it can be placed in our recycling system. If this is not
possible, please contact the Customer Care Centre for further information.
petsafe.com
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