Technical Support
Nearly all the products that are returned to us as faulty are not faulty at all - they
have just not been installed properly.
If you experience any difficulty with this product, please first visit our website
www.saitek.com. The technical support area will provide you with all the information
you need to get the most out of your product and should solve any problems you
might have.
If you do not have access to the internet, or if the website cannot answer your
question, please contact your local Saitek Technical Support Team. We aim to offer
quick, comprehensive and thorough technical support to all our users so, before you
call, please make sure you have all the relevant information at hand.
To find your local Saitek Technical Support Center, please see the separate Technical
Support Center sheet that came packaged with this product.
Conditions of Warranty
1. Warranty period is 2 years from date of purchase with proof of purchase
submitted.
2. Operating instructions must be followed.
3. Specifically excludes any damages associated with leakage of batteries.
Note: Batteries can leak when left unused in a product for a period of time, so it is
advisable to inspect batteries regularly.
4. Product must not have been damaged as a result of defacement, misuse, abuse,
neglect, accident, destruction or alteration of the serial number, improper electrical
voltages or currents, repair, alteration or maintenance by any person or party
other than our own service facility or an authorized service center, use or
installation of non-Saitek replacement parts in the product or the modification of
this product in any way, or the incorporation of this product into any other
products, or damage to the product caused by accident, fire, floods, lightning, or
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acts of God, or any use violative of instructions furnished by Saitek plc.
5. Obligations of Saitek shall be limited to repair or replacement with the same or
similar unit, at our option. To obtain repairs under this warranty, present the
product and proof of purchase (eg, bill or invoice) to the authorized Saitek
Technical Support Center (listed on the separate sheet packaged with this
product) transportation charges prepaid. Any requirements that conflict with any
state or Federal laws, rules and/or obligations shall not be enforceable in that
particular territory and Saitek will adhere to those laws, rules, and/or obligations.
6. When returning the product for repair, please pack it very carefully, preferably
using the original packaging materials. Please also include an explanatory note.
IMPORTANT: To save yourself unnecessary cost and inconvenience, please
check carefully that you have read and followed the instructions in this manual.
This warranty is in Lieu of all other expressed warranties, obligations or liabilities.
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you. IN NO EVENT SHALL WE BE LIABLE
FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS
OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER Some
states do not allow the exclusion or limitation of special, incidental or
consequential damages, so the above limitation may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
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