Need Help?
My Cruise Cordless Vacuum won't turn on.
Your battery may not be charged. Check the Charge Level Indicator and
charge the battery if it's low. Charge time may take up to 6 hours. Due to
federal regulations the battery does not come fully charged.
My Cruise Cordless Vacuum isn't picking up well.
You may have a clogged filter. Your filter should be rinsed every 4-6 uses.
Remove the filter. Rinse with clear warm water for two minutes. Let it dry
for 24 hours before reinstalling it.
If your filter was dirty...
You may also have a clog in the system. Check the Reach Wand for any
clogged debris. If found, remove the clog.
WARNING
!
To reduce the risk of personal injury,
remove battery before cleaning or servicing.
My Cruise™ Cordless Vacuum picks up well on hard floors, but not on carpet.
When you're vacuuming, look to see if the brush roll is spinning. You should hear it.
If you don't, pull the trigger switch to turn on the brush roll.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, take it to a service center prior to continuing use.
QUESTIONS OR CONCERNS?
For a Complete Troubleshooting Guide, see:
Hoover.com/support or Hoover.ca/support
Connect with us:
Twitter: @HooverUSA • Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
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