Troubleshooting
This chapter lists some problems you might encounter while
using your phone. Some problems require you to call your
service provider, but most are easy to correct yourself.
Message
Possible causes
There is no SIM
card in the phone
SIM error
or it is inserted
incorrectly.
Weak signal
No network
outside of GSM
connection/
network area.
Losing
Operator applied
network
new services.
To change a
security code,
you will need to
confirm the new
Codes do
code by entering it
not match
again.
The two codes you
have entered do
not match.
Possible Corrective Measures
Make sure that the SIM card is
correctly inserted.
Move towards a window or into
an open area. Check the network
operator coverage map.
Check if the SIM card is older
than 6~12 months.
If so, change your SIM at your
network provider's nearest
branch.
The default code is [0000]. If you
forget the code, contact your
service provider.
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