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8.1 What to do if...
Problem
The appliance does not op-
erate.
The lamp does not work.
The compressor operates
continually.
There is too much frost and
ice.
Possible cause
The appliance is switched
off.
The mains plug is not con-
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incor-
rectly.
Many food products were
put in at the same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed cor-
rectly.
The "FROSTMATIC func-
tion" is switched on.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
The water drainage plug is
not correctly positioned.
Appliance is fully loaded
and it is set to the lowest
temperature
Temperature set in the ap-
pliance is too low and the
ambient temperature is
too high.
Temperature is set incor-
rectly.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
Close and open the door.
Contact the nearest Author-
ised Service Centre.
Refer to "Operation".
Wait few hours and then check
the temperature again.
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before stor-
ing.
Refer to "Closing the door".
Refer to "FROSTMATIC func-
tion".
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Set a higher temperature. Re-
fer to "Operation".
Set a higher temperature. Re-
fer to "Operation"
Refer to "Operation" .